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New Users Can't Sign Up
05-29-2010, 03:18 PM (This post was last modified: 05-29-2010 03:28 PM by wormat22.)
Post: #1
New Users Can't Sign Up
So, everything works great until I have to enter my client details and this happens:

http://imm.io/ArN

No matter what details are put in, they are always refused and I can't figure out how to fix this. Any suggestions?

Also, when I try to enter the access hash for my sever, I hit "Edit Server", but it doesn't ever save the change.Any ideas why?
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05-29-2010, 04:29 PM (This post was last modified: 05-29-2010 04:30 PM by KuJoe.)
Post: #2
RE: New Users Can't Sign Up
Can you provide me with a login to your THT admin area and cPanel so I can troubleshoot this further? I have seen this a few times but I forget the cause off hand. Sad

- KuJoe
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05-30-2010, 10:39 PM
Post: #3
RE: New Users Can't Sign Up
PM sent with that information
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05-31-2010, 07:48 AM
Post: #4
RE: New Users Can't Sign Up
Fixed. The problem was with your domain in your General Settings. I removed the www. and it is working for me now. Wink

- KuJoe
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PM me for theme conversions @ $15!
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05-31-2010, 12:31 PM
Post: #5
RE: New Users Can't Sign Up
Awesome, thanks a lot!
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05-31-2010, 04:40 PM
Post: #6
RE: New Users Can't Sign Up
Hmm...now I'm getting this error after users submit their domain:

http://imm.io/BiA
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05-31-2010, 08:09 PM
Post: #7
RE: New Users Can't Sign Up
That seems to be a common problem with some PHP installations. I still had your login details so what I did was change your server host from "localhost" to the IP and then I set "Connect to WHM via SSL?" in Security Settings to Yes. I tested it and it works. Wink

- KuJoe
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05-31-2010, 08:20 PM
Post: #8
RE: New Users Can't Sign Up
Many thanks, again.
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