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cyberpedz · 05-25-2010, 08:46 AM

I have just set the script up and thought i would give it a bit of a test but no matter what name i put in for sub-domain when creating an account i keep getting this message.

Error: Sorry, that username is reserved.

Any ideas?

KuJoe · 05-25-2010, 09:35 AM

What username are you using?

***Jonny*** · 05-25-2010, 10:09 AM

Thats an error from WHM.
Its a username WHM doesn't allow.

cyberpedz · 05-25-2010, 06:28 PM

Um are you sure as i have tried many names and none work.

gavpedz
newtest
tester
forumtest
newwebsite
gamesroom
autismlife

i could go on i tried loads but none worked Huh

***Jonny*** · 05-25-2010, 06:39 PM

Well that is an error taken DIRECTLY from WHM itself, I didn't write that message. Check your settings.

cyberpedz · (This post was last modified: 05-25-2010 06:54 PM by cyberpedz.)

weird ok thanks

Ok i think it must of been the username rather than subdomain name anyway i have now created an account and am in the clients area but there is nothing in the clients are to setup there site nothing to add/edit files ftp or cpanel am i missing something?

It has obviously created an account on the tht script and it has created a account in my whm but when the client logs in to client area what do they do then to create there site?

***Kevin*** · (This post was last modified: 05-25-2010 07:07 PM by Kevin.)

There is a link to cPanel in the login area if I'm not mistaken. You can always access it via yoursite.com:2082 (or https and 2083). yoursite/cpanel/ also works in most cases.

cyberpedz · 05-25-2010, 07:31 PM

Yes thats the problem, there is no link.

I know you can access cpanel the other ways but some clients might not know this so i would be answering emails etc all the time asking how to access it or set up there site.

KuJoe · 05-25-2010, 09:16 PM

They get a link in the welcome e-mail. THT is a client management script, not a control panel.