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Wirerd cron feedback
03-04-2010, 03:16 PM
Post: #1
Wirerd cron feedback
Recently I've been getting the following error in my cron logs:-
Code:
<strong>/////////////////THT ERROR<br /></strong><strong>Error:</strong> That package doesn't exist!<br /><strong>Package ID:</strong> 22<br />/////////////////<br />

I suspect that it's because when THT imported clients, it also imported my which is on a package I don't what made available to my users so I deleted it (on THT). Is there anyway to fix this?
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03-04-2010, 05:39 PM
Post: #2
RE: Wirerd cron feedback
THT wont function correctly without the packages avaible for clients, because it thinks that that account is not on a package. Your best bet to fix this would be to delete your users VIA PHPMYADMIN(not the tht acp), and reimport

Nick - TheHostingTool Staff Coordinator

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03-04-2010, 09:09 PM
Post: #3
RE: Wirerd cron feedback
Yes. Make sure the package that that user is assigned to in the database exists... in the database.

Kevin Mark - TheHostingTool Lead Developer
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03-05-2010, 03:45 AM
Post: #4
RE: Wirerd cron feedback
The user is me. My reseller creates a account o WHM for you which you cant delete. The package it's given is one called Reseller 3 (which I cant see in my package section in WHM). When I imported it imported this Reseller package which I don't want, so I deleted it.
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03-05-2010, 08:31 PM
Post: #5
RE: Wirerd cron feedback
If you delete you package in TheHostingTool then you practically screwed all accounts under it. Unless you can re-create the row in the table.

Kevin Mark - TheHostingTool Lead Developer
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03-06-2010, 06:06 AM
Post: #6
RE: Wirerd cron feedback
Ok but can I just leave it. I only have one account under it (me) and only will ever have one account. I ojnly use that account for testing.
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03-06-2010, 11:30 AM
Post: #7
RE: Wirerd cron feedback
Then just make a demo account under one of your actual packages and use that as your test account. If you leave it, you're only going to continue getting those strange errors in your cron logs.

Quick FYI: I'm an admin for his reseller

Nelson - Retired TheHostingTool Developer
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03-10-2010, 04:19 PM
Post: #8
RE: Wirerd cron feedback
Ok thx, I'll do that when I have a mo.
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