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delete client error
10-02-2009, 03:00 PM
Post: #1
Exclamation delete client error
/////////////////THT ERROR
Error: Couldn't retrieve client data!
Username:
/////////////////
/////////////////THT ERROR
Error: That package doesn't exist!
User PID:
/////////////////
/////////////////THT ERROR
Error: Couldn't retrieve client data!
Username:
/////////////////
/////////////////THT ERROR
Error: That package doesn't exist!
Package ID:
/////////////////


this happens when deleting client, if packaged is deleted before
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10-02-2009, 05:08 PM
Post: #2
RE: delete client error
Well to be honest the problem is that you should never delete a package without making sure all the clients are off of that package.

Kevin Mark - TheHostingTool Lead Developer
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12-26-2009, 05:34 PM
Post: #3
RE: delete client error
(10-02-2009 05:08 PM)Kevin Wrote:  Well to be honest the problem is that you should never delete a package without making sure all the clients are off of that package.

This problem happens even when an account is deleted Sad

Is there anyway how to resolve this error?

Thank you
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12-27-2009, 12:35 AM
Post: #4
RE: delete client error
As far as I can tell, you need to manually remove all the users on that package from the database.

Nelson - Retired TheHostingTool Developer
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