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PurpleDesign · 11-11-2011, 01:09 PM

Hi, I'm trying to install The Hosting Tool and I get all my information in and I get stuck on step 3, I even waited 12 hours for it to do something, but nothing, any ideas?

**TheBingsta** · 11-11-2011, 01:12 PM

what version of tht is it?

PurpleDesign · 11-11-2011, 01:38 PM

(11-11-2011 01:12 PM)TheBingsta Wrote: what version of tht is it?

Version 1.2.3

PurpleDesign · 11-11-2011, 10:17 PM

Does anyone know how to fix this? How long does step 3 usually take in the installation process?

***Kevin*** · 11-12-2011, 06:17 PM

Continuing from PM:

PurpleDesign Wrote:
Kevin Wrote:I would imagine it's a JavaScript error. Do you see any errors in your browser's JavaScript error console?
No everything is up to date

That's not what I asked. What browser are you using? It should have some way to detect JavaScript errors.

PurpleDesign · (This post was last modified: 11-12-2011 08:19 PM by PurpleDesign.)

(11-12-2011 06:17 PM)Kevin Wrote: Continuing from PM:

PurpleDesign Wrote:
Kevin Wrote:I would imagine it's a JavaScript error. Do you see any errors in your browser's JavaScript error console?
No everything is up to date

That's not what I asked. What browser are you using? It should have some way to detect JavaScript errors.

That would Google Chrome

(11-12-2011 07:24 PM)PurpleDesign Wrote:
(11-12-2011 06:17 PM)Kevin Wrote: Continuing from PM:

PurpleDesign Wrote:
Kevin Wrote:I would imagine it's a JavaScript error. Do you see any errors in your browser's JavaScript error console?
No everything is up to date

That's not what I asked. What browser are you using? It should have some way to detect JavaScript errors.
That would Google Chrome

The error says: "Uncaught SyntaxError: Unexpected token <"

Is their a hosting website that anyone recommends?

***Kevin*** · 11-12-2011, 11:44 PM

(11-12-2011 07:24 PM)PurpleDesign Wrote:
(11-12-2011 06:17 PM)Kevin Wrote: Continuing from PM:

PurpleDesign Wrote:
Kevin Wrote:I would imagine it's a JavaScript error. Do you see any errors in your browser's JavaScript error console?
No everything is up to date

That's not what I asked. What browser are you using? It should have some way to detect JavaScript errors.
That would Google Chrome

(11-12-2011 07:24 PM)PurpleDesign Wrote:
(11-12-2011 06:17 PM)Kevin Wrote: Continuing from PM:

PurpleDesign Wrote:
Kevin Wrote:I would imagine it's a JavaScript error. Do you see any errors in your browser's JavaScript error console?
No everything is up to date

That's not what I asked. What browser are you using? It should have some way to detect JavaScript errors.
That would Google Chrome
The error says: "Uncaught SyntaxError: Unexpected token <"

Is their a hosting website that anyone recommends?

Interesting. Can you PM me the url to your THT install?

***Kevin*** · 11-13-2011, 04:01 AM

I took a look and I couldn't replicate the issue. Could you delete your THT directory and re-upload it? This is just to make sure it's an issue with the installer.

PurpleDesign · 11-13-2011, 04:10 AM

(11-13-2011 04:01 AM)Kevin Wrote: I took a look and I couldn't replicate the issue. Could you delete your THT directory and re-upload it? This is just to make sure it's an issue with the installer.

Ok, just did

***Kevin*** · 11-13-2011, 04:10 AM

(11-13-2011 04:10 AM)PurpleDesign Wrote:
(11-13-2011 04:01 AM)Kevin Wrote: I took a look and I couldn't replicate the issue. Could you delete your THT directory and re-upload it? This is just to make sure it's an issue with the installer.
Ok, just did

Try installing again using a fresh database and only an alpha-numeric password.