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"Error:" - Account Creation
11-07-2011, 08:18 AM
Post: #1
"Error:" - Account Creation
When I try to create a test account, "Error:" is what it says after Account Creation, Step 5.

How do I fix it?
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11-07-2011, 08:06 PM
Post: #2
RE: "Error:" - Account Creation
Are you using WHM? If you are using WHM, did you correctly enter your access hash? Did the CAPTCHA display correctly?

Kevin Mark - TheHostingTool Lead Developer
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11-08-2011, 12:04 AM
Post: #3
RE: "Error:" - Account Creation
I copied and pasted my Access Hash from my WHM. The CAPTCHA is displaying perfectly for me. I even re-installed it, and it still says the same thing. Am I doing something wrong?
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11-08-2011, 12:08 AM
Post: #4
RE: "Error:" - Account Creation
(11-08-2011 12:04 AM)Shaco Wrote:  I copied and pasted my Access Hash from my WHM. The CAPTCHA is displaying perfectly for me. I even re-installed it, and it still says the same thing. Am I doing something wrong?

In your (security) settings, can you verify THT is using SSL to connect to WHM?

Kevin Mark - TheHostingTool Lead Developer
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11-08-2011, 10:40 AM
Post: #5
RE: "Error:" - Account Creation
Yeah, I checked in my Security Settings -- "Connect to WHM via SSL?" -- "Yes".
It still says the same thing with the "Error:" but now it just shows "Yellow Bars" and once it gone, it is replaced with "Error:"
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11-08-2011, 12:20 PM
Post: #6
RE: "Error:" - Account Creation
getting same error posted in forum but no one is replying ????? is this version has been old with alot of errors ???
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11-08-2011, 03:49 PM
Post: #7
RE: "Error:" - Account Creation
I don't know the one on the website, should be the recent one (it's suppose to be!).
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11-12-2011, 06:22 PM
Post: #8
RE: "Error:" - Account Creation
Odd. What version of WHM?

Kevin Mark - TheHostingTool Lead Developer
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11-13-2011, 08:36 AM
Post: #9
RE: "Error:" - Account Creation
Umm... I think it's ("WHM 11.30.4") -- well that's what it says in my WHM.
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11-13-2011, 10:07 AM
Post: #10
RE: "Error:" - Account Creation
Im Experiencing the Same issue.

"WHM 11.30.4 (Build 6)"
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