An error occurred. Please report it to your system administrator.

[Andrej]

We have one user who can't complete the sign-up process because of this error on step 5:

Quote:An error occurred. Please report it to your system administrator.

Other users was able to sign-up fine. How this can be fixed?

[NickoCP]

I would suggest making sure that on the client details step all of the fields have ticks next to them before proceding. Also make sure that the user is using the exact URL that you used to install THT - for me that was a case of including www. or not.

[Jonny]

What details did the user sign up with?

This is a WHM reported error.

[rk1041]

(11-10-2011 08:22 AM)Jonny Wrote:  What details did the user sign up with?

This is a WHM reported error.

I have the same problem. Wondering how to solve it? Confused as here no solution is provided. I think it may be file permission or server response return problem.

[Kevin]

This error, as Jonny noted is coming directly from the WHM API. It's possible WHM could be misconfigured.

[rk1041]

I have had same problem with my kloxo server. You can follow this discussion http://thehostingtool.com/forum/thread-1...ml#pid9799