THT Website
THT Forum
Search
Member List
Calendar
Help
Donate
|
Not able to reset password
|
|
09-01-2011, 07:32 AM
(This post was last modified: 09-01-2011 09:03 AM by Samar.)
Post: #1
|
|||
|
|||
|
Not able to reset password
Hi everyone,
My clients are not able to reset there passwords and also don`t get any email to reset it. I tried to reset their password from the admin panel it shows password changed successfully but when one tries to login with it, it shows a wrong username or password error. Please help me as soon as possible. |
|||
|
|
09-01-2011, 04:52 PM
Post: #2
|
|||
|
|||
|
RE: Not able to reset password
Are you using WHM or DA?
Kevin Mark - TheHostingTool Lead Developer ![[Image: standard.png]](http://twitstamp.com/kmark937/standard.png) ![[Image: standard.png]](http://twitstamp.com/thehostingtool/standard.png) |
|||
|
|
09-02-2011, 02:52 AM
(This post was last modified: 09-02-2011 02:52 AM by Samar.)
Post: #3
|
|||
|
|||
|
RE: Not able to reset password
I am using cPanel/WHM and also tried to do a fresh install but the problem was same in that also.
I have looked in the code and it feels like the problem is in the code. |
|||
|
|
|
09-02-2011, 06:16 AM
Post: #4
|
|||
|
|||
|
RE: Not able to reset password
Can you send mass emails from the Admin CP?
Nick - TheHostingTool Staff Coordinator |
|||
|
|
|
09-02-2011, 06:17 AM
(This post was last modified: 09-02-2011 06:18 AM by Samar.)
Post: #5
|
|||
|
|||
|
RE: Not able to reset password
they get the new account emails means the phpmail is working fine
and in admin panel if we reset a password of any customer. It don`t works at the time of login |
|||
|
|
|
« Next Oldest | Next Newest »
|
User(s) browsing this thread: 3 Guest(s)